Shipping policy

SHIPPING

Orders are usually shipped out within two (2) business days subject to the availability of products ordered.

Payment Options: Interac, Visa, Mastercard, Amex, PayPal, Apple Pay, or Google Pay.

For some bulky and heavy items, shipping cost varies depending on factors such as weight, destination, and delivery times. Customers will be advised of the cost (to be added to customers’ orders) before the order is shipped out.

There is no handling fee.

For international orders, kindly check with your local customs office for information on import duties/taxes/brokerage fees that may apply to your shipment. We are not responsible for these costs. These costs are the customers’ responsibility.

Free Shipping on Orders Over $150*

Ontario Swim Hub offers FREE shipping within Canada on all orders of $150 or more, before taxes. If the order total, before taxes, is less than $150, shipping rates will apply:

In-Store Pick-up

If you live in or near Markham/GTA, you may wish to collect your order directly in store. Please select “Pick Up” in the order delivery options.

Your order will be ready for pick up within one (1) business day, and you will be so advised by email or telephone. Our store is open from 12:00 to 6:00 p.m. Monday through Saturday (except statutory holidays) at the following address: 

2137 – 8339 Kennedy Rd.
Markham, ON L3R 5T5